Blackstone Renaissance Chicago Customer Reviews Avg Rating :
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Guest Review: 1 by Asger Bl of Aabyb Posted Date: 2012-03-18
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Rigtig godt hotel. Bestil i god tid, for at få en fornuftig pris. Ligger centralt i downtown. Prøv Chicago Firehouse 5 blokke væk. De har helt fantastiske bøffer.
Guest Review: 2 Posted Date: 2012-01-17
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only one change would I make: a fan in the bathroom. It's a stylish bath with a sliding opaque glass door, and odors escape, if you catch my drift.
Guest Review: 3 Posted Date: 2012-01-17
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Had a stylish, good-sized room with a beautiful, large bathroom. Exceptionally quiet - good for a business traveler. Hotel staff was very responsive - had a problem with water not hot enough and the engineer was at my room in 5 minutes and problem was fixed.
Guest Review: 4 Posted Date: 2011-09-01
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Because this was a family vacation, I chose this hotel due to its proximity to museum campus. The hotel and our room were lovely, with a wonderful view of the lake. Unfortunately, with a few very notable exceptions, I found the majority of the staff unfriendly and/or indifferent. I have stayed at other Marriott properties and have never experienced  this before.
Guest Review: 5 Posted Date: 2011-08-31
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Buono hotel, ma molto decentrato
Guest Review: 6 by Cynthia of Chicago area Posted Date: 2011-07-22
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Our stay at The Blackstone Renaissance in Chicago was exemplary. The location was key to why we were there and the staff couldn't be more professional, friendly and courteous.. We will definitely stay there again and a must referral for a great hotel on Michigan Avenue. Thank you for a great experience!
Guest Review: 7 Posted Date: 2011-05-24
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As we walked into the hotel lobby, I wasn't sure how clean the room are going to be. The carpet in the lobby is not as updated and clean as the actual rooms. But wow... the room really surprised us. How nice and clean it was. The staff was extremely nice and courteous.
Guest Review: 8 Posted Date: 2011-05-03
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We were 4 adults in a double-queen room, in Chicago for a college graduation weekend. After a brief confusion at reception, we had nothing short of excellence in service. The room was beautifully decorated with a large, modern and efficient bathroom. The linens were pristine and luxurious. We had breakfast from room-service both mornings. The food was  delicious and room-service staff was very pleasant. We used the valet parking service for both days without incident - staff was always courteous and efficient. We also enjoyed the location in the early mornings. We got coffee at Starbuck's in the lobby, then walked accross the street, and through the park near Buckingham Fountain.
Guest Review: 9 Posted Date: 2011-04-29
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I was extremely pleased with the Blackstone. The only hiccup was with room service for breakfast. First, the order didn't arrive at the time I requested on the door hanger the night before. When I called to check on it, staff were very apologetic and sent up the order--incomplete. The server had to come back twice before I received my order. Other than  this, which I hope was an anomaly, all staff were efficient and cordial and the room was wonderful.
Guest Review: 10 Posted Date: 2011-04-25
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The people at the Blackstone were so helpful and friendly, what a first class place. The restaurant is fantastic! They upgraded me to a lake view room, I don't know what the charge would have been, but it would have been worth it. Absolutly gorgeous.