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| Guest Review: 1 |
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Posted Date: 2012-04-30 |
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| The staff working the desk were so friendly and helpful. We took their advice and took a cab to our destination and back which was the best advice ever. It was nice to come back to our hotel and enjoy a couple of cocktails in their Sports Bar. I was so surprised at how quiet it was in our room after reading reviews of it as somewhat noisy. We all slept great. We definitely will stay here again! |
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| Guest Review: 2 |
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Posted Date: 2012-04-28 |
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| The L runs by the hotel frequently and late into the night. Be sure to ask for a room not facing the L. Rooms are ok, very nice front desk staff. They switched my room b/c of the noise. Also don't stay above the nightclub, also very loud. Plus: close to convention center and not very expensive. Would not stay there again. |
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| Guest Review: 3 |
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Posted Date: 2012-04-25 |
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| A strange "fortress" like place - not in the best neighborhood, not close to anything most people would want to visit. No foot traffic access to anything - bus (the 29) only. Beds are uncomfortable, furnishing sparse. Clean, and the restaurant is well staffed with decent menu / preparation / presentation. |
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| Guest Review: 4 |
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Posted Date: 2012-04-12 |
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| After discovering a blood stain on the bed sheet, the staff quickly found me a new room that was acceptable. The front desk people were efficient and friendly. |
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| Guest Review: 5 |
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Posted Date: 2012-04-10 |
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| I enjoyed my stay at the hotel until Sunday when it was time to check out. There was no bell man to assist me with my luggage. The front desk attendant said there was no one here. This was on Sunday 4/8/12 around 8:10am as I was checking out. |
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| Guest Review: 6 |
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Posted Date: 2012-04-10 |
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| This hotel has very spacious rooms. I was quite impressed with it given that it is located near downtown Chicago. The cost was very reasonable especially given the cost of rooms in Chicago. The neighborhood is not ideal, but for a couple bucks, you can get a taxi into downtown or to the convention center. The parking was free, which is a bonus. I enjoyed my stay and would stay again if business brought me to Chicago. |
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| Guest Review: 7 |
by Mike R of
Long Island, NY |
Posted Date: 2012-04-09 |
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| I've attended trade shows for years at the McCormick Place and without question, this is one of the best places to stay. Although there are no shuttle buses to the convention center, there's always cab service at the front door. Those a bit more adventurous can easily walk over. Because of the money saved from staying here instead of a Michigan Ave hotel, I rent a car an park in the garage at the convention center. Even with this added expense I still save money. My last couple of trade shows I've stayed here and have been VERY pleased. The rooms have a small living room with a love seat, table and two chairs (at least mine did). There's not really much in the neighborhood although who needs it when you have a rental car. There's no charge for hotel parking as opposed to other hotels in the Chicagoland are. All in all, I'd highly recommend it. |
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| Guest Review: 8 |
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Posted Date: 2012-04-03 |
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| This hotel is NOT on the south loop of the downtown EL as the name implies. And it is NOT a 2 minute walk from Union Station as I was told. It is located several miles south of downtown Chicago in a quiet neighborhood with no nearby amenities or sights. From downtown you must take the #29 bus on State St. to get to the hotel which fortunately runs fairly often 7 days a week. However, the bus stop is about 7 blocks from Union Station which is a very long walk dragging suitcases just to get on a bus. Once on the bus it takes about 10 minutes to get to the hotel on 26th Street. If you were to drive, they do offer free parking. If you stay, ask for a room on the far side of the hotel from the lounge which is owned by a separate entity within the hotel. On a Friday night they played loud music until 2am which vibrated the floor of our room and easily penetrated the silicone ear plugs I wore. Calls complaining to the front desk did nothing to solve the problem but we were promised the next day that it wouldn't happen again. The next night was less loud and with the fan running on the heater, the sound was drowned out. |
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| Guest Review: 9 |
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Posted Date: 2012-03-30 |
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| parfait,calme et confortable |
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| Guest Review: 10 |
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Posted Date: 2012-03-20 |
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| The hotel looks like new. The room was big and clean. The bathtub was ample and very clean. The comforter was clean, as if it were new and recently washed, unlike most hotels I have stayed in in the past. The location is very good, at a walking distance from Chinatown and the CTA station to get to downtown in no time without having to transfer trains if you plan to go to Michigan Ave. Free parking is very rare in Chicago and saves you lots of money for multiday trips. Wifi included without having to request stupid codes. Turn on your PC in your room, and you are already connected. I got a free upgrade even arraving one hour earlier... I forgot there was an hour difference coming from Indiana. Friendliness of the front desk people can improve, though. It's easy to put a smile on the face and say goodbye to the customer when you are leaving saying "Thanks a lot, have a great day!"... Is it that difficult to put a two-second smile in your face and say YOU TOO? That stupid detail can make a whole difference in your overall experience. We all have good and bad days but we should remember that our salaries depend on those types of experiences when we treat humans instead of animals that do not appreciate what we say to them. I would definitely recommend this hotel to anyone and I will probably return to this same hotel hoping to be rewarded by a nice smile. |
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