Comfort, Chicago Details

Property Name: Comfort Suites Chicago
Hotel Chain Name: Comfort Suites
Address: 320 N. Michigan Avenue
Number of Rooms: 119
Number of Suites: 119
Number of Floors: 26
Longitude & Latitude: -87.62, 41.89
Room Types Available: City View Queen Suite, King Suite, Suite Queen Non Smoking City View, Suite two queens non smoking, Two Queens Suite
Number of Photos: 21

Weekday Room Price Range: $215 to $329
Weekend Room Price Range: $215 to $329
Promotions: Room type: City View Queen Suite :: Continental Breakfast, Free High-Speed Internet on 06/23/2012

Star Rating: 3.0
Average Review Rating: 4.60
Number of Customer Reviews: 185
First Customer Review Date: 08/07/2009
Last Customer Review Date: 04/30/2012

Recent Comfort Suites Chicago Review: "We had a great experience overall, except for one thing: we drove to Chicago, and while we knew that parking or even a quick stop in front of the hotel to drop off passengers / luggage is not permitted because of a city ordinance, the alternative (valet parking) was not straightforward. First, the good stuff. The hotel location is superb, near the  magnificent mile and 30 seconds from the Chicago river bridge on Michigan avenue. There are many places to eat within a few blocks (the original Unoa€™s pizza was about 10 minutes away on foot). The place is clean, the staff very helpful and courteous. Our room was large, with had two queens, a full kitchen, bath, walk-in closet with safe/ironing board and a view of Michigan avenue. The climate control system was quiet (a rare thing in most hotel rooms). The room also had a full washer/dryer. The beds werena€™t new, mine sank quite a bit in the middle, but it was very confortable without being too soft. Breakfast was provided the next day, and much better than the usual continental breakfast with two day old bagels. However, keeping up with the demand was rough as the two staffers were running all over the place to keep the shelves stacked. Finding a place to seat in the breakfast area was hard, although our room included a tray to take down to the breakfast room and bring our stuff up back to our room. The only ding is that if you drive your own car, as we did, the situation is a bit of a problem: there is no stopping/parking allowed in front of the hotel (city ordinance), we had to find the valet parking around the block and understand the valet was shared with a different hotel (hard rock hotel). Instructions on where to go were unclear. Second, not only was the valet location jammed with cabs waiting for rides, but the hotela€™s valet is shared with the Hard Rock Hotel and that street is quite busy. The valet stand is in fact, in front of the Hard Rock Hotel which adds a bit to the confusion. We felt rushed as we had to"


Check-in Time: 3:00 PM
Check-out Time: 12:00 PM
Other Hotels Near Comfort Suites Chicago: Holiday Inn Express Chicago-magnificent Mile, Chicago Marriott Downtown Magnificent Mile, Westin Chicago River North, Wyndham Chicago, Embassy Suites Chicago Downtown - Lakefront


Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Golf - miniature nearby
  • Ice skating nearby
  • Running track/path nearby
  • Volleyball nearby
  • A short guide to The Loop - Downtown

    Locals call downtown Chicago “The Loop.” The famous Marshall Field’s, now a Macy’s, is on State Street. Cultural attractions include the Art Institute of Chicago, the Lyric Opera, and the Chicago Symphony Orchestra. Grant and Millennium parks are along the lakefront. Visitors can enjoy complimentary concerts (summer only) and the annual, two-week “Taste of Chicago” in June at Grant Park.

    Dining at Comfort Suites Chicago

    Guests are offered a complimentary hot and cold buffet breakfast.

    Awards

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
  • Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at Check-In for incidental charges.
    Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • Notification and fees

    The following mandatory hotel-imposed fees are charged and collected by the hotel either at Check-In or Check-Out.


  • Resort fee: US$ 15 per person, per day


  • The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

    The following fees and deposits are charged by the property at time of service, Check-In, or Check-Out.


  • Self parking fee: US$ 32 per night
  • Valet parking fee: US$ 37 per day
  • Crib (infant bed) fee: US$ 20 per night

  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Business & Event
  • Dry cleaning/laundry service
  • Services
  • Complimentary breakfast
  • Concierge services
  • Express check- in
  • Express Check-Out
  • Fitness facilities
  • Laundry facilities
  • Multilingual staff
  • Parking (surcharge)
  • Parking (valet)
  • Self parking
  • Tour assistance
  • General
  • 24-hour business center;
  • Air-conditioned public areas;
  • Elevator/lift;
  • Fax machine;
  • Number of buildings/towers 1;
  • Number of floors: 26;
  • Number of rooms: 119;
  • Number of suites: 119;
  • Wireless (high-speed) Internet access - complimentary
  • Check-In time is
    Check-Out time is
    Minimum Check-In age is
    No rollaway beds available
    Pets not allowed

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card are required at Check-In for incidental charges.
    Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.

    Know before you go
  • Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at Check-In for incidental charges.
    Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • Location

    Situated in the heart of Chicago, Comfort Suites Chicago, a family-friendly hotel, is within walking distance of Michigan Avenue Bridge, Chicago Theater, and Chicago Cultural Center. Also nearby are Goodman Theater and Ford Center for the Performing Arts Oriental Theatre.

    Hotel Rooms

    Rooms have city views. The 119 air-conditioned Hotel Rooms at Comfort Suites Chicago include laptop-compatible safes and washers/dryers. Beds have pillowtop mattresses, signature bedding, and down comforters. Guests can use the in-room complimentary wireless high-speed Internet access. 32-inch high-definition televisions are equipped with premium cable channels, complimentary TV Internet access, and pay movies. All accommodations provide desks, complimentary weekday newspapers, and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. All units have kitchenettes with stovetops, microwaves, refrigerators, and dishwashers. Additional amenities include safes and coffee/tea makers. Housekeeping is offered daily.

    Hotel Features

    High-speed (wired) Internet access is complimentary in public areas. Business amenities at this 3-star property include a 24-hour business center and a meeting/conference room. A complimentary breakfast is available. The staff can arrange concierge services and tour assistance. Additional amenities include a fitness facility, multilingual staff, and laundry facilities.

    Property Facts
  • Pets not allowed
  • Check-In time starts at: 3 PM
  • Check-Out time is: noon
  • No rollaway beds available
  • Minimum Check-In age is: 18
  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • JCB International
  • MasterCard
  • Visa
  • There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.