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| Guest Review: 1 |
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Posted Date: 2012-04-30 |
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| We loved how close the hotel was to Michigan Avenue! |
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| Guest Review: 2 |
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Posted Date: 2012-04-30 |
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| Cumplió lo esperado.Buen barrio , buen gimnasio , buen baño , safe de tamaño optimo. |
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| Guest Review: 3 |
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Posted Date: 2012-04-26 |
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| The Avenue Crown Plaza ended up being a great pick for our Chicago weekend vacation. Its a very nice hotel in a great area central to all the major Chicago attractions. Nothing is further than a $9 cab ride away. Its a fairly high-end hotel with a fairly big price tag attached, but the location, quality, service, and security made it well worth it. For example, on our final day we believed we had a 6:00 AM train back to Indianapolis so we checked out at 4:30am and left for Union Station. Upon arrival, we found that our tickets were for 6:00 PM. I called the hotel and informed them of our predicament. They let us reoccupy our room and even gave us a late check out and held our baggage so we wouldn't have a 7 hour block of time without a room while lugging our bags around the city. I will definitely be staying here again when I return to Chicago. |
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| Guest Review: 4 |
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Posted Date: 2012-04-24 |
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| Hotel employees very helpful with all questions about the city and very comfortable stay! |
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| Guest Review: 5 |
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Posted Date: 2012-04-24 |
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| Overall the hotel was amazing and the service was phenomenal. |
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| Guest Review: 6 |
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Posted Date: 2012-04-24 |
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| #1 Overall the stay was nice my wife had a hard time checking in even though she had the reservation # and credit card it was booked with. I was able to call the hotel and get that taken care of. #2 a very drunk guest was locked out of his room and was banging on the door yelling F words for his roommate to let him in finally I told him to go to the front to get a key he did then the latch was over the door and he proceded to b ang and yell I called to ask the hotel to get it under control and they said they were working on it after listening for ten more minutes I went out to talk to this guy again and security was standing there letting him act this way and the cut the lock off the door |
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| Guest Review: 7 |
by Kevin B of
Kalamazoo, MI |
Posted Date: 2012-04-17 |
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| I checked in a little late in the evening and was upgraded to a corner room which was actually a very nice room. The location was great, just a block from Michigan Ave and an easy walk to several other popular destinations. Parking is way too expensive, but it is Chicago and it's the same everywhere. |
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| Guest Review: 8 |
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Posted Date: 2012-04-13 |
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| The rooms seemed alot smaller than the pictures led on. It cost me about $10 for internet for 24 hours. It seemed like every little thing you had to pay for. Not that I mind. It is just that it seemed a little pricey. |
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| Guest Review: 9 |
by Larry S of
Louisville, KY |
Posted Date: 2012-04-07 |
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| We stayed at the Crowne Plaza for a 3 day shopping trip on the Magnificent Mile. It was right in the middle of the shopping area and is a great location. The staff was very friendly and helpful. I would recommend this hotel to anyone planning to shop in Chicago.
Th only issue was the very expensive parking fee, but it is no different than most hotels in the area. |
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| Guest Review: 10 |
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Posted Date: 2012-04-06 |
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| When we arrived and visited the first Hotel Rooms assigned to us it was directly across from the elevator and a locker with a continuously running ice maker. Since the single entrance door to each Hotel Rooms is not very well insulated against noice, the noice from both the opening and closing of the elevator doors and the ice maker were very audible in the room even when the entrance door was closed. Upon complaining to the very friendly and willing-to-help receptionist, she assigned us another room .way up which was filled with smell of cold cigarette smoke - unbearable to these life-long non-smokers. Since the hotel is declared a "Smoke-free Facility" and no-smoking signs are affixed everywhere and very visible to every guest, (a) previous very inconsiderate visitor(s) to this room violated the hotel's rules and, as is well known, even with best efforts the Hotel cleaning staff were and will be unable for some time to turn the room back into a non-smoking and smoke-smell-free room. The receptionist was completely unaware of and excused the unexpected situation (although she was surely not responsible for it) and assigend us our third room on a bit lower floor and to which she and the head-receptionist upgraded us. This room had a terrific view of the city below, was very pleasant and comfortable. The comfort was only compromised by the continuous i.e. day and night low-level but very audible noice of a continuously running machine (Generator? Elevator? or ???). This noice was particularly strong in the evening to midnight hours and was either above or at the side of the bedroom. But every day the room was well taken care of by the cleaning staff. Nice was also the existence of the "Elphant and....Bar" with pretty good food including a hearty breakfast, excellent coffee and an excellent beer sellection for a late-night drink. The hotel's location was a also very much appreciated. |
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