Courtyard Marriott Customer Reviews Avg Rating :
AVERAGE Hotel Service Rating : AVERAGE Hotel Condition Rating :
AVERAGE Room Comfort Rating : AVERAGE Room Cleanliness Rating :
Guest Review: 1 by Ryan of Tiwn Lakes, WI Posted Date: 2012-04-05
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Very nice hotel, great breakfast. Parking was almost $40 a night so keep that in mind!
Guest Review: 2 Posted Date: 2012-04-03
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
I would stay at the Crowne Plaza - Metro again. The staff was very polite and helpful throughout my stay. I enjoyed the convenience of the location without dealing with a lot of traffic. I look foward to returning to Chicago and staying at this hotel.
Guest Review: 3 by Alex K of Louisville, KY Posted Date: 2012-03-24
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
The location of this hotel os perfect. Tons to walk to around the hotel. Everything was perfect except when I checked in the front desk guy acted as if I was stupid for not giving him my valet ticket. He said something along the lines of "do you have your valet ticket?", me - "ohh yeah no problem I wasn't aware you needed it.", him - "umm of course  because it obviously wouldn't be any good to you unless you give it to me." ... Eeeek. Sorry I wasn't aware. ;) Anyway other than that, which is obviously minor, everything was perfect and the guy when I checked out was really nice.
Guest Review: 4 Posted Date: 2012-03-22
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Clean hotel, friendly staff! Walking distance to Greek Town. Comfy bed!! Nice to have balcony to enjoy the view. Will stay here again!
Guest Review: 5 Posted Date: 2012-03-19
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
酒店很舒适,值得推荐
Guest Review: 6 by Kerrie S. of NW, IN Posted Date: 2012-03-05
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
I booked this room for an overnight stay while in Chicago for a Detroit Red Wings game at the United Center. After a short cab ride from Union Station, we were welcomed by Curtis(?) at the front desk. We checked in quickly and found our room with no trouble. We loved our room! It was very clean and spacious. The ipod docking station with dual alarms  was very conveinent. We especially enjoyed being able to step out onto a balcony and overlook the city, which was the ammenity that sealed the deal when I was trying to decide which hotel to book, considering my priority was the location. In the morning, my boyfriend suggested we call for room service.  As an employee of the hospitality industry, I have worked room service in hotels and knows how long things can take and what can possibly delay an order. After telling him we probably would be ready to leave before they even got up there, to my surprise, our order was delivered promptly, 10 to 12 minutes after calling. Very nice! I tried to figure out how to do the in room check out by using the television, and I have to say, I was a bit confused. Then again, it was early. Reluctantly, we headed down to the front desk, which I assumed would be a time consuming hassle. Once again, to my surprise, we were done in less than a minute or two. On the way home, we discussed wishing we had an extra night available to stay at the Crowne Plaza Metro again because we enjoyed it so much! Thank you Crowne Plaza Metro for making our Chicago visit so wonderful and memorable! I look forward to seeing your friendly, helpful staff again when we come visit in the future! 
Guest Review: 7 Posted Date: 2012-02-21
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
This was a last second booking and it turned out to be wonderful. I would stay there again.
Guest Review: 8 Posted Date: 2012-01-24
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
The group at the 5-star number recommended it! And I loved it. Beautiful, safe, close and convienent. I will stay there again!!!
Guest Review: 9 Posted Date: 2012-01-23
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
The best thing about this hotel is the service. They are always very considerate, and usually come to the room on service calls within a few minutes. The people in the restaurant are also very pleasant.
Guest Review: 10 by Omar of Chicag Posted Date: 2012-01-09
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Very clean room, good service and Comfortable bed. I will definetly stay there again!