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| Guest Review: 1 |
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Posted Date: 2012-04-29 |
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| Very good service at every turn. From the valet to room service to dining, we received excellent service. The room was somewhat dated, having a separate tub and shower but given the history of the hotel, I found the amenities excellent. If you are seeking elegance and style or are looking for either great shopping or a romantic get-away, this is the place to be. Finally, when comparing rates for this and other upscale hotels in the area, the Drake is a bargain. |
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| Guest Review: 2 |
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Posted Date: 2012-04-23 |
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| Spenderade tre nätter på detta klassiska hotell i en stor svit med utsikt mot Lake Michigan. Mycket trevligt! Fint och städat. Nära till all bra shopping och till stranden. Bor gärna där igen. |
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| Guest Review: 3 |
by F. B. of
Toronto, Canada |
Posted Date: 2012-04-18 |
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| The Drake has that grand hotel charm, beautiful architecture from times gone by and yet all the modern conveniences necessary in today's world.
However it was the staff that made our stay there great. Starting with the first step out of the car... everyone helpful, even to point of mentioning a lower cost carpark up the street if I thought the valet was too pricy... we went with the valet and thanked them for the alternative suggestion.
The desk staff was excellent, courteously extended check out to accommodate a later than expected business meeting.
The gentleman that brought our luggage to the room was most helpful. Providing detailed information of the area, and always there with a smile and a few words each time we passed through the lobby.
The Concierge desk provided us with a host of pertinent information to the area including helpful shopping tips, all with a smile. While sitting in the lobby one morning conducting business with my laptop, I saw several people come and go and the Concierge was quick to smile and greet everyone, calling many people by name.
Walking through the halls each day, passing the carts of the housekeeping staff, all of them cheerful with a smile and a greeting of having a good day.
To sum it up, when interacting with all different members of the staff, they were as personable as I wanted them to be and as professional as I needed them to be.
We will stay at the Drake again. |
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| Guest Review: 4 |
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Posted Date: 2012-04-14 |
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| Great location!! My room was horrible. Needed to be gutted and redone.The hotel staff was GREAT. The Palm Court Room ,High Tea AMAZING! The manager of the Palm Court is Shaun,He runs a tight ship ,always smiling. Great Guy. I will return because of him |
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| Guest Review: 5 |
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Posted Date: 2012-04-11 |
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| The bathroom had no useable mirror if you were not over 6 feet tall! If I ever stayed there again I would bring my own lighted makeup mirror because there is no other way to really see yourself given the lighting and mirrors in the room. |
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| Guest Review: 6 |
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Posted Date: 2012-04-10 |
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| We booked the Drake for our wedding anniversary because it is "The Drake." I always remembered the hotel as a little child and wanted to stay there because of its history and timeless significance. Not only is it located right next to everything but you do not get that luxury and history in an everyday hotel. It is ageing? Yes, but isn't that part of the significance? |
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| Guest Review: 7 |
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Posted Date: 2012-04-09 |
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| old world elegance without being stuffy. Lively bar, great views of Lake Michigan and easy access to cabs, shoppping and getting around the city. |
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| Guest Review: 8 |
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Posted Date: 2012-04-07 |
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| Loved the service and elegance of this historic hotel! |
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| Guest Review: 9 |
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Posted Date: 2012-04-04 |
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| My son and I went for a fun weekend in Chicago, and this hotel was right in the heart of everything we wanted to do. We shopped, ate at amazing restaurants on Rush St, walked to movies, museums and Second City.
The staff was helpful and the condition of the hotel is very well maintained for an older hotel |
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| Guest Review: 10 |
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Posted Date: 2012-04-03 |
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| My Lady and I were celebrating our 3 year anniversary and looked forward to staying @ the Drake & having Tea. We were pleased beyond expectations. When we got there we were upgraded to a King Suite which was wonderful. Tea was excellent and the servers were very accomadating, upon seeing that I had a camera our server offered to take a picture of us. The concierge was very helpful multiple times. I would recommend the stay to anyone. |
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