Four Seasons Chicago Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-04-30
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Excellent
Guest Review: 2 Posted Date: 2012-04-01
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Close to water tower and American girl store. Pool was nice, only weird thing is the next day our suits smelled really bad. Kids enjoyed free cookies/milk. The room was ok, but I was disappointed to see multiple patches in the carpet with frayed edges. Carpet in hall was dirty too. The staff was nice. Ice cream cart was cute, but not worth what u pay...go  to ghiradellis.
Guest Review: 3 by TASHA E of CHICAGO HEIGHTS, IL Posted Date: 2012-03-25
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Absolutely wonderful! Looking forward to staying again. The only thing that I found that is taking a while is the fact that I have a hold on my account for 150.00. Its been five business days already. That's the only thing that raises an eyebrow. I understand a hold for about three days to see If a customer incurred any charges in a room. But there  wasnt. So other than that, everything was great.
Guest Review: 4 Posted Date: 2012-03-20
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Great hotel, very friendly staff! Excellent location and even family freindly.
Guest Review: 5 by Tom M of Huntington Beach CA Posted Date: 2012-03-19
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We were in town to see our niece dance at the Joffrey. We only had a few days and the concierges were instrumental in helping us make the most of our stay. Hats off to all of the staff!!!
Guest Review: 6 Posted Date: 2012-02-19
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Expectations are always high at a 4 Seasons but must say we left a little disappointed. Hotel not overly busy but we were given a Disabled room which was only serviceable. The lobby renovations which have been going since we were there 2 years ago were still continuing. This severely impacted the public areas we could access and there was a distinct  sewerage odour as you moved through the reception areas. A couple of other things went astray. The drain in the shower blocked so the floor flooded, wine glasses taken from room when serviced and not returned. Concierge was very helpful and their business card is well received at restaurants nearby, allowing you to skip lines which is always great. An excellent hotel but these few issues put a dampener on our stay.
Guest Review: 7 by David N of New Jersey Posted Date: 2012-02-08
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This is a first class hotel from facility to staff. Not a single issue or complaint, only praise for my entire experience.
Guest Review: 8 by Robert C of Pittsburgh, PA Posted Date: 2012-01-04
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The Four Seasons (in my opinion) is one of the top 2 Hotels on Chicago's Michigan Avenue corridor. It's truly Heaven on Earth - excellent service, room and food. I've made a point of staying at all the hotels from Trump, Fairmont and HardRock on one end - to the Drake on the other - and believe me when i tell you - The Four Seasons is either first or  second. The attention to detail is truly amazing. Thanks to all for a stay to remember!
Guest Review: 9 Posted Date: 2012-01-02
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our stay at the four seasons was unforgettable. the way our 1 and 3 year olds were greeted was first class. They were treated like royalty-from bath robes, to milk chugs on ice, cookies, games, and bedtime stories. The pool and the staff were amazing, and you can't beat that the hotel is connected to 900 North shopping, so we never had to step outside  in the winter cold :) we can't wait to go back and visit soon!
Guest Review: 10 Posted Date: 2011-12-21
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Went to celebrate the Holidays and my daughter getting into Stanford Early Decision. The 4-Seasons far exceeded our expectations; they greeted us with a hand written note congratulating my daughter and a cake with the Stanford logo on it. Suite was in excellent condition and the service from the staff did the 4-Seasons brand proud.