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Hilton Garden Downtown, Chicago : Summary
Hilton Garden Downtown, Chicago Overview
Welcome to the Hilton Garden Downtown hotel in wonderful Chicago, Illinois. A 3.0 star property, Hilton Garden Downtown has 357 rooms and is conveniently located for business or pleasure at 10 E Grand Ave.
The Hilton Garden Inn Chicago Downtown Magnificent Mile offers six different room types ranging from the Standard Two Queens-Non-Refundable to the 2 Queen Beds City View.
Amenities and features at this hotel include Air conditioning, Climate control, Clock radio, Coffee/tea maker and Complimentary newspaper as well as Cribs (infant beds) available, Desk and Free local calls.
Check-in time for this property is 3 PM and Check-out time is NOON although some hotels might allow you to check-in to your room early if there is a fresh room available earlier in the day. Depending upon how busy the property is the day of your check-out, you might be able to ask for a late check-out one or two hours past normal check-out time if you call early. As of September 7th, 2010 the Sun rises in the morning in Chicago at 6:22 AM and sets at about 7:14 PM in the evening. The current temperature in Chicago is 66 degrees Fahrenheit as of 9/7/10 8:51 AM CDT.
Nearby attractions include 7-Eleven, CitiBank, Avis and Park and for your dining pleasure, there are twenty restaurants within 2 miles of this property including Hard Rock Cafe and Subway as well as McDonald's and Bennigan's.
Other Hotels Near Hilton Garden Downtown include Courtyard By Marriott Chicago Magnificent Mile, Hotel 71, Hard Rock Hotel Chicago, Dana Hotel And Spa, River Hotel
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Hilton Garden Downtown, Chicago : Details
Hilton Garden Downtown, Chicago Details
Property Name: Hilton Garden Inn Chicago Downtown Magnificent Mile
Hotel Chain Name: Hilton Garden Inn
Address: 10 E Grand Ave
Number of Rooms: 357
Number of Floors: 23
Longitude & Latitude: -87.63, 41.89
Room Types Available: Standard Two Queens-Non-Refundable, 2 Queen Beds City View-Non Refundable, Standard Two Queens, Standard King, 2 Queen Beds City View
Number of Photos: 13
Star Rating: 3.0
Average Review Rating: 4.68
Number of Customer Reviews: 346
First Customer Review Date: 04/10/2006
Last Customer Review Date: 09/01/2010
Recent Hilton Garden Downtown Review: "The location was perfect. We parked in the attached self park garage - nobody at the front desk mentioned anything about parking validation, but I asked at check-out. It saved $11.00 per day. Make sure you ask!
The room was very clean and spacious with a great view. There is a fridge and microwave which were very nice to have for our leftover meals that turned into a midnight snack. This may seem silly to some, but the I loved the toiletries they provide. Neutrogena products. I like knowing what I am using instead of mystery brands.
The Weber Grill is on the first floor and made for a great lobby bar. We ate breakfast there one morning and were disappointed to see that it was a buffet for $12.00 each. We were hoping we could order steak and eggs. That's okay. The food was good - there was an omlete bar and you could order eggs cooked to your liking if the scrambled ones were not what you wanted.
I appreciated the security at the hotel on New Years Eve. After 10pm you had to provide your room key and a picture ID before getting on the elevator. There were also strict rules regarding noise levels and multiple guests in rooms. We didn't have any issues, but it was nice to know that if it were a problem, something would be done.
This was a perfect location for shopping, dining, drinking and fun. I'll be back!"
Check-in Time: 3 PM
Check-out Time: NOON
Sunrise for 9/07/10: 6:22 AM
Sunset for 9/07/10: 7:14 PM
Current Weather: 66 degrees Fahrenheit
Restaurants Near Hilton Garden Downtown: Hard Rock Cafe, Subway, McDonald's, Bennigan's, Panda Express
Attractions Near Hilton Garden Downtown: 7-Eleven, CitiBank, Avis, Park, Museum
Other Hotels Near Hilton Garden Downtown: Courtyard By Marriott Chicago Magnificent Mile, Hotel 71, Hard Rock Hotel Chicago, Dana Hotel And Spa, River Hotel
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| Guestrooms |
This 23-story property offers 357 guestrooms equipped with MP3 adaptors and complimentary high-speed Internet access. Beds feature adjustable-firmness pillowtop mattresses, down comforters and white duvets. All rooms include MicroFridges and coffeemakers.
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| Hotel Features |
The hotel lobby displays Art Deco-inspired décor and a cherry-wood, black-trimmed reception desk. Palm trees, sage-and-gray seating areas, and a Starbucks kiosk establish the lobby's casual setting. The Weber Grill serves American fare such as baby-back ribs and steaks prepared in an exhibition kitchen on charcoal Weber grills. The 24-hour Pavilion Pantry is located adjacent to the front desk and offers snacks, microwaveable meals, beverages and sundries. A business center houses four computer stations and offers print, scan, fax and photocopy services. Wireless Internet access is complimentary in public areas. A total of 7,000 square feet of function space accommodates up to 250 people. The 24-hour fitness room contains resistance machines and cardiovascular equipment with personal televisions. A limited-hour indoor pool is bordered by a spa tub.
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| Expert Tip |
The Hilton Garden Inn Chicago Downtown Magnificent Mile occupies a prime location in front of the El platform and across from North Bridge Mall. A complimentary trolley that travels to Navy Pier stops directly in front of the hotel.
Notifications and Fees:
There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding. The following fees and deposits are charged by the property at time of service, Check-In, or Check-Out. Valet parking: US$ 44 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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| Location |
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The Hilton Garden Inn Chicago Downtown Magnificent Mile is located in Chicago, Ill., two blocks from the Magnificent Mile's shops and Rush Street's bars and restaurants. The theater district begins four blocks away.
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| A short guide to Magnificent Mile - River North |
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Magnificent Mile, a part of Michigan Avenue from the Chicago River to Oak Street, appeals to tourists because of its flashy department stores and fancy restaurants. Several of the Windy City’s architectural wonders are here, including the John Hancock Center and the Old Chicago Water Tower. Just north of the Chicago River, River North is home to the city’s shopping, design, and gallery districts.
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| Recreation |
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An indoor pool and spa tub on the 12th floor of the Hilton Garden Inn Chicago Downtown Magnificent Mile offers city views through three walls of glass. A fitness center provides treadmills, elliptical machines, exercise bicycles, and weight-training machines, plus free weights. For yoga and pilates enthusiasts, the front desk has a Stay Fit Kit with mat, band, resistance rope, and medicine ball in a carrying case (complimentary during stay). How-to fitness videos can be purchased.
Less than a mile from the hotel is a 20-mile path that winds along the lake and is popular for running, walking, and in-line skating.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Bicycle rentals nearbyBoating nearbyDock nearbyFishing nearbySailing nearbySwimming on siteVolleyball nearby
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| Know before you go |
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There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
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| Property Facts |
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Check-In time is 3 PMCheck-Out time is NoonHHonors not eligibleMinimum Check-In age 18Pets not allowed
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| Services |
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ATM/banking
Breakfast available (surcharge)
Complimentary newspapers in lobby
Concierge services
Doorman/doorwoman
Express check- in
Express Check-Out
Fitness facilities
Limo or Town Car service available
Multilingual staff
Parking (secure)
Parking (surcharge)
Parking (valet)
Parking garage
Porter/bellhop
Room service (limited hours)
Safe-deposit box - front desk
Security guard
Spa tub
Supervised child care/activities
Use of nearby fitness center (complimentary)
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| Business & Event |
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24-hour front desk
Audio-visual equipment
Banquet facilities
Business center
Conference room(s)
Dry cleaning/laundry service
Event catering
Exhibit space
Meeting rooms (small groups)
On-site car rental
Photocopy machines
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| General |
Air-conditioned public areas; Ballroom(s); Bar/lounge; Elevator/lift; Fax machine; Gift shops or newsstand; Number of floors: 23; Number of rooms: 357; Restaurant(s) in hotel; Swimming pool - indoor; Wireless (high-speed) Internet access - complimentary
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Check-In time is
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Check-Out time is
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Pets not allowed
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Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at Check-In for incidental charges.
Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.
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| Dining |
Weber Grill - This casual American restaurant serves breakfast daily, lunch weekdays, and dinner nightly. Lunch and dinner selections such as baby-back ribs and steaks are cooked in an exhibition kitchen on charcoal Weber grills.
Pavilion Pantry - Next to the front desk. Snacks, microwaveable meals, beverages, sundries available.
Starbucks - Serves coffee drinks and pastries; open mornings.
Room service - Available from early morning to late evening.
Local restaurants also deliver to rooms; charges are added to room folios.
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Hilton Garden Downtown, Chicago : Room Types and Amenities
| Hilton Garden Downtown is located in Magnificent Mile - River North, Chicago and is a 3 star rated hotel. Book rooms at the Hilton Garden Downtown, Chicago now or call us on 1-312-878-4564 to book by phone. |
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Hilton Garden Downtown, Chicago : Property Amenities
List of Room and Property Amenities at Hilton Garden Downtown
| Hilton Garden Downtown is located in Magnificent Mile - River North, Chicago and is a 3 star rated hotel. Book rooms at the Hilton Garden Downtown, Chicago now or call us on 1-312-878-4564 to book by phone. |
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Cable/satellite television channels |
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Hair dryer |
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Wake-up calls |
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Pay movies |
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Refrigerator |
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Television |
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Desk |
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Microwave |
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Video-game console |
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Window opens |
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Air conditioning |
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Wired high-speed Internet access (complimentary) |
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Climate control |
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Clock radio |
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Smoking permitted |
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Coffee/tea maker |
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Voice mail |
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Rollaway beds |
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Complimentary newspaper |
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Non-smoking only |
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Housekeeping |
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Free local calls |
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Cribs (infant beds) available |
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Iron/ironing board |
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Multi-line phone |
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Hilton Garden Downtown, Chicago : Customer Reviews Avg Rating
| Hilton Garden Downtown Customer Reviews Avg Rating : |
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| Guest Review: 1 | |
Posted Date: 2010-08-09 |
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| Hotel condition was great. Location was great.... $38.00 a day for parking was not good, but it is standard for the area. My only issue was, I chose this hotel because it advertised 2 queen beds. When we checked in, it became apparent that the beds were really not queen size beds. They were double/queen; at least that's what the hotel staff informed me they were. |
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| Guest Review: 2 | |
Posted Date: 2010-08-07 |
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| They double booked our room, so we were actually upgraded for free... which was fine with us! The location is within walking distance of just about everything, from downtown to Navy Pier. The staff was nice, and the valet parking was cheap for Chicago. All in all, we would recommend this hotel whole heartedly. |
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| Guest Review: 3 | |
Posted Date: 2010-06-30 |
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| Great for shopping at the Mag Mile in Chicago. Not too far from Navy Pier, but there are hotels near Millenium Park that may have just as good rates.
My room was really humid. and I thought my room would be bigger (but it was just a place to sleep). Also, thought the pool would be bigger, but again, I didn't go to Chicago to swim in a pool. Plus the beach is right near by.
The staff was the best staff I have ever had at a hotel. They know where stuff is, they are very, very gracious and friendly, and I really enjoyed their hospitality. Ask them for a list of breakfast and lunch places! |
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| Guest Review: 4 | |
Posted Date: 2010-06-15 |
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| We recieved excellent customer service in every interaction we had with the staff. They were always on hand to help us with directions, and we were always given a friendly hello in the lobby, as though the staff knew us, even though we were probably among hundreds of hotel guests.
However, one employee took especially good care of us. Unfortunately the second day of our trip, my daughter became so ill that we couldn't leave the hotel.
I called the desk to see if I could order Chicken Noodle Soup through room service, but when I found out that wasn't available the attendant helped me find some items in the hotel's Pavillion Pantry so I could take care of my daughter without having to leave the hotel. We were taken care of like family by the staff and truly grateful for the hospitality. |
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| Guest Review: 5 | |
Posted Date: 2010-06-15 |
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| The room was clean. Elevator wait time was terrible. Slow elevators and not enough. Great area though. Would recommend for the area. |
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| Guest Review: 6 | |
Posted Date: 2010-05-21 |
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| Location, location, location. Couldn't ask for a better home base from which to explore Chicago. Walking distance to many great areas. Just around the corner from the birthplace of deep dish pizza, Uno's. The El's Red Line is literally about 20 feet from the hotel entrance. Hotel was clean, staff was friendly. Only negative is cost of parking, but it's worth the location. |
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| Guest Review: 7 | |
Posted Date: 2010-05-21 |
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| The Hotel is in a prime spot for close proximity to dining and shopping. It is also only a few feet away from the Red Line. The beds in the hotel room were incredibly comfortable. The pool, hot tub, and fitness facility were small, and at times felt crowded, but were open early and closed late - so there were opportunities to find less busy times. This isn't really a complaint, but more of a weird instance was that it's located above the Weber Grill restaurant and all you could smell for the first 15 minutes in your room was grill smoke. Not that it's a bad smell, it just took some time getting used to. I would absolutely stay here again. |
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| Guest Review: 8 | |
Posted Date: 2010-05-19 |
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| The location was great. The hotel was within walking distance of all the shops on Michigan Avenue and right off the Red Line on the CTA. We purchased a three-day pass and from there, we could go anywhere. Also, it was a quick ride up the Red Line to Wrigley Field for the Cubs game, which was first on our agenda! |
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| Guest Review: 9 | |
Posted Date: 2010-05-15 |
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| Our experience at the Hilton Garden Inn was wonderful from the second we stepped into the door until we left. The hotel staff was absolutely amazing. We got to check into our room 4 HOURS early, and the front desk staff was happy to assist us in any way, including giving us directions multiple times and making suggestions for places to go. We were greeted every time we entered the hotel by multiple smiling staff members. After checkout, the staff was more than happy to let us keep our bags there until we left the city later that afternoon. I would HIGHLY recommend this hotel and fully intend to stay there again next time I'm in Chicago. |
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| Guest Review: 10 | by Paul of Cincinnati Ohi |
Posted Date: 2010-03-19 |
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| The Hilton Garden Inn was a GREAT Place to stay in Downtown Chicago! Great location and the Staff were AMAZING! Beautiful room and very CLEAN! |
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