Indigo Downtown Gold Coast Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-04-03
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The hotel is conveniently located in Chicago's Gold Coast. It has a small bar and restaurant in the hotel, but there are numerous lovely restaurants nearby. The decor inside the hotel and the room are quite nice. The nautical theme is pleasant and the colors are appealing. The king size bed was quite comfortable and the room was very quiet. The bathrooms  were pretty and the shower was very nice. My only reservation about the hotel is it seems like the rooms are on the verge of requiring more maintenance soon. I don't know if there are plans to do so, but the floors may soon need attention as they sink in some places. If you're paying for a 4 star hotel then it should be maintained as such. The rooms are small - Euro style, and since the cost isn't cheap, I wonder if the hotel would consider continental breakfast included in the hotel cost.
Guest Review: 2 Posted Date: 2012-03-27
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My only complaint is I booked a room with 2 standard beds at one rate. However, when I checked in I was told it was booked as whatever is available and was given the option of a room with the king size bed or to pay an additional fee for the room I thought I had booked in the first place.
Guest Review: 3 Posted Date: 2012-02-29
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It was a nice hotel. The room was great, it was located in a nice spot in the Gold Coast of Chicago. The front desk person in the evening was sort of cool and stand-off-ish, but the people working in the morning were very warm and friendly.
Guest Review: 4 Posted Date: 2011-11-18
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Love this hotel. I have stayed here 3 times and each was a good experience. Staff is nice, rooms are very clean and the location is awesome.
Guest Review: 5 by Jeff of Glen Ellyn, IL Posted Date: 2011-10-27
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While the hotel is great, he night we stayed some alarm was going off in he stairwell outside our room at 3:00am. When I called the front they were very short with me and didnt apologize for the trouble. When I mentioned it while checking out I brought it up and again no apology or sympathy to their customer.
Guest Review: 6 Posted Date: 2011-10-14
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Great location, neighborhood. Small rooms, but very comfortable. Windows open!
Guest Review: 7 Posted Date: 2011-10-03
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Loved the hotel! Great neighborhood! Hotel manager was very kind and helped me with a problem with the parking garage by going into the garage to discuss the issue with the garage staff. Complaints: Bathroom a little small but doable. Elevator very slow (we waited 10 minutes to catch a ride to 7th floor) Bottled water in the room was offered only with  a charge of $4. I feel for the cost of the hotel a night I should get bottled water free!
Guest Review: 8 Posted Date: 2011-07-04
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Excellent room a very short walk from red line Clark/Division. Were able to quickly get wherever we wanted. Short walk to "Viagra Triangle" with Bistro Zinc, Gibson's steak house, many bars, good liquor store, etc. Only complaint was that they weren't leaving us 4 towels and extra TP for a 4 person room; next thing we knew we were inundated with spare  everything. They were obviously paying attention to any feedback they received. We'll go back there.
Guest Review: 9 Posted Date: 2011-02-23
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Good location w/parking garage next to it that offers in/out privileges. Garage attendant would not allow large SUVs to use the garage, so we had to park in a lot down the street. The hotel was very chic, very clean and the beds and bedding were comfortable. Loved our room. It was a little smaller than your standard chain hotel, but the room had character  and I'd gladly stay here again. Plenty of room for 2 adults. Staff was friendly and helpful.
Guest Review: 10 Posted Date: 2011-02-01
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A delightful boutique hotel in a charming neighborhood within walking distance of several small restaurants and musical entertainment. We enjoyed the features of the hotel from the fitness center to breakfast and more. We had a nice stay and appreciated the helpfulness of the staff guiding us on places to see and good food to eat!