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Guest Review: 1 Posted Date: 2012-04-30
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Parking was outrageous, and horrible that both lounges closed at 12;00AM, especially when their was a huge crowd in the area . The whole reason we stayed downtown was to enjoy a wedding and not drink and drive and we were told we had to go to Millers pub????? $42.00 for parking when you are staying in the hotel is a bit over the top. Hotel is older  but well kept, the bathroom was unreal at the very least the carpenter should of had the door swing out , would make it easier to take a shower????
Guest Review: 2 Posted Date: 2012-04-27
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We stayed one night in the Executive Level for my wife's 40th birthday. Everything about our experience was perfect for this very special occasion, with one exception. The staff was absolutely outstanding--every single person with whom we interacted was genuine and helpful. These people like what they do! The hotel itself is magnificent and ideally  located. The one downside was a very significant one--the mattress was clearly past its prime--very uncomfortable and we both barely slept on our one night stay. I had certainly hoped for and expected better, especially given the premium room and associated price. The management apologized, produced a nominal voucher for food at the hotel restaurant, and said they'd take care of the mattress. That didn't do us much good. Overall, a great experience but I believe a better move for management would've been to provide another night's stay in an equivalent room with a good mattress--in this respect I believe they fell well short of what would've been an appropriate response.
Guest Review: 3 Posted Date: 2012-04-26
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We had a huge corner room and a great stay at this grand old hotel.
Guest Review: 4 Posted Date: 2012-04-22
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we enjoyed it. the bellmem helped us find a nice place to eat close by and gave good directions to highway 94 when we were leaving. everyone was very pleasant and patient
Guest Review: 5 Posted Date: 2012-04-12
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This was a great old hotel but I had a couple issues worth mentioning. Our room was small but very nicely decorated and clean however the noise coming from the 8-10 elevator shafts was unreal. I have never stayed in a hotel where I could so clearly and loudly hear the elevators going up and down all day and night. It was so loud it kept me up at night.  The neighborhood is convenient but tons of homeless people everywhere which frightened my 3 children.
Guest Review: 6 Posted Date: 2012-04-12
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Very convenient to all mass transit starting with the train from Midway that drops you off at Adams & Wabash ( The Palmer House). Theatre and Museums a block away and plenty of good food in the neighborhood.
Guest Review: 7 by Karen R of Quad Cities, Iowa Posted Date: 2012-04-11
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The Palmer House is located perfectly! My primary reason for my weekend stay was to see Jersey Boys and the hotel is a "stone throw" away. The red and blue line trains are within a block's walk; great eateries are within blocks; evening entertainments are also nearby. The hotel itself is self-sustained, however, the conveniences are not cheap - 2 drinks  at the lounge cost $35! They weren't phenomenal nor were they signature drinks... I had a queen room and the TV was on the dresser to the side of the bed which made watching TV awkward. Of course, I didn't watch much TV - afterall, I am in downtown Chicago.... but I do like my wind-down time!
Guest Review: 8 Posted Date: 2012-04-10
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This hotel is right by the art museum, great location.
Guest Review: 9 by dominic b of chicag Posted Date: 2012-04-10
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Perfect location to play in the city. Close to a great breakfast place, Wineberry. Fell out of bed and was at the Art Institute. A short jaunt to RoseBud Tatorria. Walked along the lake Saturday morning. Cocktails in the afternoon at the lobby bar in the hotel. I love the Palmer House and can'r wait to go back. Recommendation: free wifi and rooms and  the $62 parking fee is outrageous.
Guest Review: 10 by Melody P of Burbank, CA Posted Date: 2012-04-10
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Fantastic old art deco hotel. Location was very convenient to Magnificent Mile, Millenium Park, Museums and Lake. Having two bathrooms in a room shared by three women was really a plus. The hotel is under renovation and we were in an older room, but it was still in good shape and clean. It did not have a mini bar / refrigerator, but I assume they will  add those in upgraded rooms.