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| Guest Review: 1 |
by Sue d of
Melbourne Australia |
Posted Date: 2012-03-30 |
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| First class hotel. Staff are so nice, check-in and out was very easy indeed the room spacious and clean. Couldn't ask for anything more. Made our first time in Chicago a real pleasure, we will be back! |
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| Guest Review: 2 |
by susanl. of
deerfield, illinois |
Posted Date: 2011-11-22 |
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| fabulous service, beautiful rooms, great views, only complaint is that the bed was not really great.l too soft. we prefer a harder mattress. the bathroom and the room size are fantastic and i really enjoyed the spa also. |
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| Guest Review: 3 |
by MARILYNB of
MADISON, WI. |
Posted Date: 2011-08-30 |
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| BEST HOTEL IN CHICAGO. |
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| Guest Review: 4 |
by JosephL of
Barrington, IL |
Posted Date: 2011-08-12 |
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| We had two rooms at the Park Hyatt overlooking the Water Tower and Lake Michigan. It's the best location in Chicago. The Park Hyatt is classy, sophisticated, and luxurious. Dinner, lunch or breakfast in the cafes along Rush Street is only a few blocks away. Michigan Avenue shops are right across the street. It doesn't get any better than Chicago on a nice summer weekend. |
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| Guest Review: 5 |
by cindym of
naperville, illinois |
Posted Date: 2011-05-31 |
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| We have stayed at the Park Hyatt several times and choose this hotel because of the warm and impeccable service of the staff; the comfort and lovely design of each room; and the fantastic location off of Chicago's Gold Coast. The staff is amazing and always there to help you with whatever request you have. We look forward to the reopening of Nomi this week, which is an amazing restaurant with a wonderful outdoor rooftop bar. |
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| Guest Review: 6 |
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Posted Date: 2011-05-10 |
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| Nobody told us that the pool would be closed when we booked he room, and that was important to my 4-year old daughter. The lobby men's room was filthy! There was a mess in the toilet and it would not flush. It looked like it had been there for days. |
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| Guest Review: 7 |
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Posted Date: 2011-03-21 |
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| Great location, great service. |
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| Guest Review: 8 |
by StephanieW of
Lansing, MI |
Posted Date: 2011-03-15 |
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| We don't normally stay at 5 star hotels but it was a first trip to Chicago and we got a great deal because of the renovation. The hotel was easy to find and we chose to park in a garage accross the street for $29/night instead of the $44/night the hotel offerred. Staff was great every time we dealt with them. They checked us in early with no problem and even moved our room from a city view to lake view. They also accomidated a late check out.
The room was just as displayed, the tub was huge and the ability to open the sliding door to watch the huge flat screen TV or enjoy the view was great. They even had candles near the tub. The double showerhead feature was nice. My only critiques of the room would be that the TV in the bathroom did not work and as silly as it is, for a 5 star hotel, I would have expected a little thicker toilet paper :)
I really wanted to have a Sunday brunch but the resturaunt was under construction so we ordered the Park Breakfast to our room. It was beautifully displayed and more than generous! They did a nice job of making up for the renovation with the room service and the makeshift workout facility. They turned 4-5 rooms on the 3rd floor into cardio and weight rooms which was appreciated.
We really enjoyed our stay at the Park Hyatt and would stay again if the price was right but honestly, I wouldn't pay the $300+/night that they normally charge. All in all though, GREAT stay! |
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| Guest Review: 9 |
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Posted Date: 2011-02-05 |
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| Great location! Friendly staff! Accomodations were great! We will definitely stay again! |
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| Guest Review: 10 |
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Posted Date: 2011-02-03 |
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| I stay at this hotel whenever I need peace and quiet. The soaker tub is heaven, and the fact that you can watch TV while taking a bath is reason alone to stay here. The staff is quiet and helpful without being snooty, the in room dining is good, the location can't be beat. It's the nicest, quietest, plushest place to stay on Michigan Avenue. |
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