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| Guest Review: 1 |
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Posted Date: 2012-03-07 |
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| One of the best designed rooms I have stayed in - spacious, comfortable, and tons of thoughtful design elements that make staying in a hotel room pleasant (i.e. large bench for luggage, small dressing area outside of the bathroom with drawers, good sized desk with pull out shelf to accomodate work material, full sized sofa you can actually stretch out on). The service was second to none. Here are some examples: (1) the concierge obtained tickets to the aquarium so that we did not have to stand in line in 30 degree weather (the line looked to be about an hour long); (2) the front desk booked us at a the time and place requested for dinner; and (3) the doorman paid in cash for a cab cash when the credit card machine wouldn't work (we repaid him). The big thing here is that they offer to do these little things, you don't have to ask. Nothing was too much trouble for the staff. One of the best hotels I have stayed at in the US (the other being the Montage Laguna Beach). |
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| Guest Review: 2 |
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Posted Date: 2012-02-27 |
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| TrumP much better for the price! |
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| Guest Review: 3 |
by Scott W of
Pasadena, CA |
Posted Date: 2012-02-18 |
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| I have stayed at many Peninsula Hotels, in my opinion one of the top three premier hotel groups in the world. This property in Chicago is exceptional in every way with meticulous attention to details of the rooms, the service, front desk and restaurants. Their Lobby Cafe, in most hotels an afterthought, is superb in the quality of food and service. They have a new pastry chef whose creations you should not miss. Chicago in February - who knew it could be such a sublime experience! |
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| Guest Review: 4 |
by Tonia of
Atlanta |
Posted Date: 2011-12-11 |
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| My second stay at the Peninsula was even better than the first. I was in Chicago for a pleasure trip and the Peninsula was a bonus. The room spacious. The bed comfortable. Loved the hand written card and fruit and nuts that welcomed me back. I asked for suggestions for a Chinese restaurant and a hand delivered menu was delivered in a sealed envelope. The view of Michigan Ave was spectacular, especially the Christmas decorations. Last, but not least, the spa was the icing on the cake! I will return. |
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| Guest Review: 5 |
by MikeR of
Seattle |
Posted Date: 2011-11-15 |
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| Outstanding weekend at this lovely hotel. Everything is absolutely top notch and it almost makes you feel every penny of the lofty room rate is worth it.
Every detail is considered in the room design, service is absolutely top notch. |
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| Guest Review: 6 |
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Posted Date: 2011-10-10 |
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| As usual, hotel delivers 5 star service and accommodations. |
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| Guest Review: 7 |
by Sylvia of
Davenport, Ia |
Posted Date: 2011-08-24 |
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| The Peninsula is a five star hotel and I expected more. The service was okay but nothing exceptional. Some of the furnishings in our room were a bit worn. We had laughably bad service when we had breakfast at the bistro. I went to the desk to let them know. The employee took our name and room number but we never heard from anyone. The public spaces in the Peninsula are absolutely gorgeous and the location is perfect. I would not stay there again because I have received better service at four star hotels for a third the price. |
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| Guest Review: 8 |
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Posted Date: 2011-08-17 |
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| This is a beautiful hotel, very clean and luxurious. Overall a nice experience, but they called up to our room at 5am and then hung up. I think it was an accidental wake up call to the wrong room. We wanted to sleep late but then were up for the day after that. |
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| Guest Review: 9 |
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Posted Date: 2011-04-25 |
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| El hotel es el mejor que hemos estado, Las habitaciones magníficas, la atención del personal excelente, la limpieza excelente y además está situado en la mejor calle de Chicago y a diez minutos andando del Lop o parte central de Chicago. |
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| Guest Review: 10 |
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Posted Date: 2011-04-23 |
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| excellent....a treat to come"home" to! |
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