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| Guest Review: 1 |
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Posted Date: 2012-04-25 |
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| Enjoyed it very much. Everyone was very attentive and courteous. |
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| Guest Review: 2 |
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Posted Date: 2012-04-24 |
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| Friendly staff; fantastically comfortable bed and attractive Prairie style decor throughout; appreciated having free computer access in lobby and copies of TimeOut to check events, etc. Convenient location with easy access to art museum, theater, music events, and to public transport which is frequent, easy to use. Liked upper floor location to avoid public transport noise |
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| Guest Review: 3 |
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Posted Date: 2012-04-24 |
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| We really enjoyed our stay at the Silversmith last week and hope to return. |
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| Guest Review: 4 |
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Posted Date: 2012-04-24 |
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| The room was very comfortable. We had a problem with the refrigerator freezing our fruit, which they immediately handled. Locater ten feet from the four trains on the Loop. Wonderful to walk in downtown Chicago. Very good value. Extremely accomodating staff both in reception and in maid service. We will stay there again. |
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| Guest Review: 5 |
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Posted Date: 2012-04-24 |
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| The Silversmith is a great Chicago hotel. Its' location is super convenient to Millineum Park and some great Michigan Avenue restaurants. It's clean and quiet. My only complaint is that I booked a double room MONTHS in advance, but got to my room to discover it was really a King Suite. We were traveling with a large group and this happened to most everyone in the group that booked a double room. However, some people were told at check-in they were getting a King Suite and were provided free breakfast to compensate for the change, while others did not discover they were given a King Suite until they arrived at their room, and they did NOT get the free breakfast vouchers. That's an issue with inconsistent service. Also, I called a week in advance to verify I'd be getting a double room, and I did not get one. My choice was to share a bed with someone I didn't know very well, or to sleep on a pull-out sofa. Several in our party were not happy. |
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| Guest Review: 6 |
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Posted Date: 2012-04-24 |
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| Very nice and clean room. Large bathroom area. They wouldn't allow a late checkout but would check your luggage after you do check out. It is next to the "L" train, but the sound is quite muffled. It sounds like strong wind. Could use updated TV's. I would stay there again. |
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| Guest Review: 7 |
by Andy B of
Richmond |
Posted Date: 2012-04-18 |
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| Dont let the front door confuse you. This is a great place to stay. Very good service with nice staff. Good location with most services within walking distance. Safe at night when walking when going out to eat |
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| Guest Review: 8 |
by Greg H of
Ames, IA |
Posted Date: 2012-04-17 |
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| This hotel is smack dab in the middle of nearly everything you would want to do when staying in Chicago. Shopping, Restaurants, the Symphony, Millenium and Grant Park, the Sears Tower. We walked to all of these with no problem. Walking to the museum/acquarium campus was a little far, but certainly doable, and you can walk right by the river most of the way. Every hotel personnel I met greeted me friendly, from the front desk clerk, to the valets, all the way to the maintenance guy I shared an elevator with. If you ask the front desk, they may give a free upgrade to a suite, which they did to me. The only negative things were the quality of the sofa and bed. I can honestly say they are the same quality beds you'd find in a Best Western or Super 8, which disappointed me. Also, the TV was a 27" tube tv, which surprised me. Only 26 tv channels were available when I was there, but I suppose that wasn't too bad. Bathrooms are spacious and clean, water flow is good with good shower heads. There was no noise from the El Train because we asked to be put in the back of the hotel. You cannot bring any outside alcohol into your room, or they will charge a fee for each bottle they find. I'd definitely stay here again, but it's just too bad the beds aren't softer. |
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| Guest Review: 9 |
by Griselda V of
Westchester, NY |
Posted Date: 2012-04-17 |
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| Best time and service. Location is just perfect. I would def come back |
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| Guest Review: 10 |
by Snowwhite Y of
Wisconsin |
Posted Date: 2012-04-15 |
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| The staff is friendly and easy to communicate with.
The room was very clean and reasonable for the price. We were there for the weekend, and found some of the restaurants nearby were closed on Staturday night because of the office building area. |
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