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| Guest Review: 1 |
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Posted Date: 2012-04-24 |
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| I had a really good experience at the W. Extremely friendly and helpful staff. The concierge made a dinner reservation for us, set us up with their car service and made arrangements for a fresh rose petal heart on the bed before we ever even got there! Negatives would be that there is an extra charge for almost everything including wi-fi which was 14.95 a day. No vending machines. Plenty of choices in the room but 5 dollars for a can of soda is a little outrageous. Cracked tile in one spot in the bathroom and the fur throw that was 250 dollars if we wanted had a crusty spot on it. Hmm... Positives outweigh the negatives for sure. I would stay there again. |
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| Guest Review: 2 |
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Posted Date: 2012-04-17 |
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| Cool hotel and restaurant was great. Only negative was its location, in financial district without a lot of stuff happening at night outside the hotel. |
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| Guest Review: 3 |
by Keiwon L. of
Milwaukee |
Posted Date: 2012-03-20 |
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| This hotel was more than i expected atmosphere was amazing next time i visit Chicago it will be The W!!!!! |
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| Guest Review: 4 |
by Jeanne S of
Buffalo Grove, IL |
Posted Date: 2012-03-19 |
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| The hotel is very interesting with a modern theme provoking thought and good value for Chicago. Was close enough to the theater district to walk and shop on State Street. All in all a nice visit for an overnight stay. |
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| Guest Review: 5 |
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Posted Date: 2012-02-24 |
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| Staying at the W is like staying a nightclub -- swanky lobby decor, lighting, and music. However, the "wonderful" rooms are small by Chicago standards -- they feel like rooms I'd see in New York given their small size.
The neighborhood is okay -- not a lot of trendy night time activities in the Loop, but still nice restaraunts and things to do. |
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| Guest Review: 6 |
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Posted Date: 2012-02-21 |
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| The staff was amazing!!! Best hospitality I have experienced! They charged my phone for me and we're so nice ! Would love to stay again! |
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| Guest Review: 7 |
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Posted Date: 2012-02-21 |
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| Great hotel - great location.
Room was a bit small -but was great. Lots of good amenities - Acura ride was a great idea. |
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| Guest Review: 8 |
by Joseph L of
Detroit, mi |
Posted Date: 2012-02-21 |
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| Amazing service and hotel chain; the best hotel company in the US bar none.
I highly recommend this property; the lake shore location is more fun but this is a better value.
Joe |
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| Guest Review: 9 |
by Catherine H of
Las Vegas, NV |
Posted Date: 2012-02-09 |
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| Room was clean and minimally modern. But that what happens when you take an old boutique hotel and remodel without creativity.
Staff nice enough. Room service prompt. Convenience of location great.
Would I stay again? There are lots of other hotels to explore before I'd consider returning. |
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| Guest Review: 10 |
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Posted Date: 2011-12-14 |
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| A modern, trendy hotel, service oriented. The rooms, however, are quirky, lacking adequate closet spece, few drawers to put things in, no hooks or towel bars in bathroom (ok, there was one hook0. |
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